DATA PRIVACY

Introduction

We ("we", "us", "our") take the privacy of users ("user" or "you") of our website and/or mobile app (the "Website" or the "Mobile App") very seriously and are committed to protecting the information that users provide to us in connection with the use of our Website and/or Mobile App (collectively, "Digital Assets"). We are also committed to protecting and using your information in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our Services. If you have read and fully understand this policy and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you accept the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

General information on the privacy policy

- This website collects personal data from its users.

- Users may be subject to different standards of protection, so more comprehensive standards may apply to some of them. Users can contact the provider to find out more about these standards.

- This document contains a section on Users in the European Union and their data protection rights.

- This document can be printed using the "Print" command in the browser for storage purposes.

In this privacy policy you will learn

How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is retained
How we protect the data
How we deal with minors
Updates or changes to the privacy policy

What data we collect

Below is an overview of the information we may collect:

Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who it was collected from. Non-personal data that we collect consists mainly of technical and summarised usage information.
Individually identifiable information, i.e. any information by which you can be identified or could reasonably be identified ("personal data"). The Personal Data we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.

More about personal data

The personal data that this website processes independently or through third parties includes First Name; Last Name; Phone Number; Email; Tracker; Usage Data.

Full details on each type of Personal Data processed are provided in the dedicated sections of this privacy policy or selectively through explanatory texts displayed prior to data collection.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise stated, the provision of all data requested by this website is mandatory. If the user refuses to provide the data, this may result in this website being unable to provide its services to the user. In cases where this website expressly states that the provision of personal data is voluntary, users may choose not to provide this data without any consequences for the availability or functionality of the service.
Users who are unclear about which personal data is mandatory may contact the provider.
Any use of Cookies - or of other tracking tools - by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

How do we collect data?
Below are the main methods we use to collect data:

We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.
We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).
We may collect data from third party sources as described below.
We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

How do we process this data?

The provider processes the user data in a proper manner and takes appropriate security measures to prevent unauthorised access and the unauthorised forwarding, modification or destruction of data.
Data processing is carried out using computers or IT-based systems in accordance with organisational procedures and practices that are specifically geared to the stated purposes. In addition to the Data Controller, other parties may operate this website and therefore have access to the data, either internally (personnel management, sales, marketing, legal department, system administrators) or externally (such as providers of technical services, delivery companies, hosting providers, IT companies or communication agencies), and in this case, if necessary, appointed by the Data Controller as Data Processors. A current list of these parties can be requested from the provider at any time.

Why do we collect this data?

We may use your data for the following purposes:

to provide and operate our services;
to develop, customise and improve our services;
to respond to your feedback, enquiries and requests and to provide assistance
to analyse request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities
to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;
to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

Who do we share this data with?

We may share your data with our service providers in order to operate our services (e.g. storage of data via third party hosting services, provision of technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition or purchase of (substantially all) of its assets, etc.); (v) to collect, hold and/or manage your information using authorised third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. etc.); (v) to collect, hold and/or manage your information using authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.

Detailed information on the processing of personal data

Personal data is collected for the following purposes using the following services:

Google Analytics (Universal Analytics) (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the data collected to track and analyse how this website is used, to compile reports on its activities and to share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Personal Data processed: Usage Data; Tracker.

Place of processing: Ireland - Privacy Policy - Opt Out.

Displaying content from external platforms

This type of service allows Users to view and interact with content hosted on external platforms directly from this Website. This type of service may still collect web traffic data for the pages where the service is installed, even if Users do not use it.

Instagram widget (Meta Platforms Ireland Limited)

Instagram is an image visualisation service provided by Meta Platforms Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Personal data processed: Usage data; Tracker.

Place of processing: Ireland - Privacy Policy.

YouTube video widget (Google Ireland Limited)

YouTube is a video content visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Processed personal data: Usage data; Tracker.

Place of processing: Ireland - Privacy Policy.

Contacting the user

Contact form (this website)

By filling in the contact form with their Data, Users authorise this Website to use their details to reply to requests for information, quotes or any other kind of request as indicated by the form's header.

Personal data processed: Email; Surname; Telephone number; First name.

Mailing list or newsletter (this website)

By subscribing to the mailing list or newsletter, the User's e-mail address will be added to the contact list of people who may receive e-mail messages containing commercial or promotional information relating to this Website. In addition, your e-mail address may be added to this list if you have registered for this website or after you have made a purchase.

Personal data processed: Email; Surname; Telephone number; First name.

Platform services and hosting

The purpose of these services is to host and operate the main components of the application for this website so that this website can be offered from a standardised platform. Such platforms provide the provider with a range of tools - for example, analysis and comment functions, user and database management, e-commerce and payment processing - which involve the processing of personal data.
Some of these services work with geographically distributed servers, making it difficult to determine the location where the personal data is stored.

Wix (Wix.com, Ltd.)

Wix is a platform provided by Wix.com, Ltd. that allows the owner to build, host and operate this website.
Wix is highly customisable and can host websites with content ranging from simple blogs to complex e-commerce platforms.

Personal Data processed: Email; Surname; Phone number; First name.

Place of processing: Israel - Privacy Policy.

Registration and login directly via this website

By registering or logging in, users authorise this website to identify them and grant them access to specific services. Personal data is collected and stored exclusively for registration and identification purposes. Only data that is necessary for the provision of the service requested by the user is affected.

Direct registration (this website)

Users register by completing the registration form and providing their personal data directly via this website.

Personal data processed: Email; Surname; Telephone number; First name.

Monitoring of the infrastructure

This type of service allows this Website to monitor the use and behaviour of its individual components in order to improve performance, operation, maintenance and troubleshooting.
The personal data processed depends on the characteristics and type of execution of the services whose function is to filter the activities carried out through this website.

Sentry (Functional Software, Inc. )

Sentry is an application monitoring service provided by Functional Software, Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy.

Cookies and similar technologies
When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect your data in order to improve the browsing experience on our digital assets, optimise their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

General information on cookies and trackers

This document informs users about the technologies used by this website to achieve the purposes described below. These technologies enable access to or storage of information (e.g. through the use of cookies) on the User's device or the use of the device's data processing capacities when the User accesses or runs this Website.

For the sake of simplicity, such technologies are defined as "trackers" within this document, unless there is a need for differentiation.
For example, although cookies can be used in both web and mobile browsers, they are not considered browser-based trackers in mobile apps. Therefore, the term cookie is only used in this document when specifically referring to the type of tracker.

Some of the processing purposes for which trackers are used require the consent of the user, depending on the applicable law. If consent is given, it can be freely revoked at any time in accordance with the procedure described in this document.

This website uses its own trackers (so-called "first-party trackers") and external trackers in connection with third-party services (so-called "third-party trackers"). Unless otherwise stated in this document, such third parties also have access to the trackers they manage.
The validity period and expiry of cookies and other similar trackers depend on the lifespan specified by the provider or the respective third-party provider. Some of them expire as soon as the user ends the browser session.
For more detailed and up-to-date information on the lifespan and other information - e.g. regarding the use of other trackers - users are referred to the descriptions of the categories listed below and, in addition, to the linked privacy policies of the relevant third-party providers or by contacting the provider.

What is a cookie?

A cookie is a small file of letters and numbers that is downloaded to your computer when you access certain websites. As a rule, cookies enable a website to recognise a user's computer.

The most important thing to know about the cookies placed by Wix is that they make our website a little more user-friendly, e.g. by saving website preferences and language settings.

Why do we use cookies?

We may use cookies and similar technologies for various purposes, for example: i) for security and fraud protection and to detect and prevent cyber-attacks; ii) to provide you with the services you have selected; iii) to monitor and analyse the performance, operation and effectiveness of our services; and iv) to improve your user experience.

Users can find more detailed information on these processing purposes and the personal data used for each purpose in the "Detailed information on the processing of personal data" section of this document.

Operations involving the use of trackers

User experience

This Website uses Trackers to provide Users with enhanced options and features for interacting with external content, networks and platforms.

Displaying content from external platforms

This type of service allows users to view and interact with content hosted on external platforms directly from this website.
This type of service may still collect web traffic data for the pages where the service is installed, even if users do not use it.

Performance measurement

This website uses Trackers to measure online traffic and analyse user behaviour in order to improve the service.

Analytics

With the services listed in this section, the provider can monitor and analyse data traffic and track user behaviour.

Necessary operations to operate this website and provide the service

This website uses so-called "technical" or "essential" cookies and similar trackers to enable processes that are absolutely necessary for the performance and provision of the service.

Overview of cookies
Below is an overview of the cookies that may be used on this website, defined in more detail by "name", "purpose", "duration" and "type" of cookie.
Name: XSRF-TOKEN | Purpose: Used for security reasons | Duration: Session | Type: Essential

Name: hs | Purpose: Used for security reasons | Duration: Session | Type: Essential

Name: svSession | Purpose: Used in connection with user login | Duration: 12 months | Type: Essential

Name: SSR-caching | Purpose: Used to display the system from which the website was rendered | Duration: 1 minute | Type: Essential

Name: _wixCIDX | Purpose: Used for system monitoring/troubleshooting | Duration: 3 months | Type: Essential

Name: _wix_browser_sess | Purpose: Used for system monitoring/troubleshooting | Duration: Session | Type: Essential

Name: consent-policy | Purpose: Used for cookie banner parameters | Duration: 12 months | Type: Essential

Name: smSession | Purpose: Used to identify logged-in website members | Duration: Session | Type: Essential

Name: TS* | Purpose: Used for security reasons and to combat fraud | Duration: Session | Type: Essential

Name: bSession | Purpose: Used to measure system effectiveness | Duration: 12 months | Type: Essential

Name: fedops.logger.X | Purpose: Used to measure system effectiveness | Duration: Session | Type: Functional

Name: wixLanguage | Purpose: Used on multilingual websites to store the user's language | Duration: 12 months | Type: Functional

Name: AMP_TOKEN | Purpose: Used to collect anonymous data for Google Analytics | Duration: 1 hour | Type: Analytical

Name: _ga | Purpose: Used to collect anonymous data for Google Analytics | Duration: 2 years | Type: Analytical

Name: _gac* | Purpose: Used to collect anonymous data for Google Analytics | Duration: 3 months | Type: Analytical

Name: _gat | Purpose: Used to collect anonymous data for Google Analytics | Duration: 1 minute | Type: Analytical

Name: _gid | Purpose: Used to collect anonymous data for Google Analytics | Duration: 1 day | Type: Analytical

Manage tracker settings

Users can find information on managing cookies via the most common browsers at the following addresses, for example

Users can also manage certain trackers used within mobile apps via corresponding device settings - for example via the device settings for advertising on mobile devices, or generally via tracking settings (users can call up device settings and search for the corresponding commands).

Consequences of refusing the use of trackers

Users are free to decide whether or not to give their consent to the use of trackers. However, it should be noted that Trackers help this Website provide Users with a better user experience and enhanced functionality (in line with the purposes described in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may not be able to provide such features.

Your options
To find out more about cookies, including how to recognise which cookies have been set and how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

Alternatively, it is also possible for your browser to block cookies by default. To do this, you must change the cookie settings in your browser accordingly. You can usually find these settings in the menu of your browser under "Options" or "Preferences".

Please note that deleting our cookies or deactivating future cookies or tracking technologies may mean that certain areas or functions of our services are no longer available to you or that your user experience is otherwise impaired.

The following links may be useful, or you can access the "Help" option in your browser.

To opt-out and prevent Google Analytics from using your data on all websites, see the following instructions: https://tools.google.com/dlpage/gaoptout.

We may update this cookie policy. We ask you to visit this page regularly to keep up to date with the current status regarding the use of cookies.

We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.

Where do we store the data?

Non-personal data

Please note that our companies and our trusted partners and service providers are located all over the world. For the purposes set out in this Privacy Policy, we store and process all non-personal data that we collect in different jurisdictions.

Personal data

Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our Services and/or required by law (as further explained below), in other jurisdictions.

How long will the stored data be retained?

Please note that we will retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

We may correct, amend or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and they provide secure HTTPS access to most areas of their services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish or otherwise disclose to us or others.

For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you do not disclose confidential information via either of these communication channels.

How do we handle the data of minors?

Children can use our services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some data (including data collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We will not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the information we collect in connection with the services that the child has requested.

We may also use a parent's contact information to communicate about the child's activities on the Services. Parents may review information we have collected from their child, prohibit us from collecting further information from their child, and request that any information we have collected be deleted from our records.

Please contact us to view, update or delete your child's data. To protect your child, we may ask you to provide proof of your identity. We may deny you access to the data if we believe that your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

Use of personal data

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to fulfil or enter into a contract (e.g. to provide you with the services themselves or customer care or technical support);
the use of your personal data is necessary for compliance with a legal or regulatory obligation; or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

As an EU resident, you may:

Request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;
request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format
request the correction of your personal data stored by us
request the erasure of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data, or
lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the Services as a California resident, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act ("CCPA").

To exercise your right to access and delete your information, please see below for how to contact us.

We do not sell users' personal information for the purposes of the CCPA.

Users of the Services who are California residents under the age of 18 may request and obtain removal of their posted content by emailing us at the address provided in the "Contact Us" section below. These requests must all be labelled "California Removal Request". All requests must include a description of the content you wish to have removed and sufficient information to allow us to locate the material. We will not accept notices that are not labelled or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively deleted. For example, material you post may be republished or re-posted by other users or third parties.

Third-party trackers

Since the use of third-party trackers by this website cannot be fully controlled by the provider, all information on third-party trackers is to be understood as indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party Trackers listed in this document.

Given the objective complexity of tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.

Updates or changes to the privacy policy

We may revise this Privacy Policy from time to time at our own discretion, the version published on the website is always current (see "Status"). We ask you to check this Privacy Policy regularly for changes. In the event of significant changes, we will publish a notice on our website. If you continue to use the services after being notified of changes on our website, this will be deemed to be your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.

Definitions and legal notices

Personal data (or data)

Any information that directly or in combination with other information identifies or can be used to identify a natural person.

Usage data

Information that this website (or third-party services used by this website) collects automatically, e.g.: the IP addresses or domain names of the computers of users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the response file received, the numerical code indicating the status of the server response (successful outcome, error, etc.), the country of origin, the functions of the browser used by the user, the date and time of the request, and the date and time of the request. This information includes the country of origin, the functions of the browser and operating system used by the user, the various time details per request (e.g. how much time was spent on each page of the application) and details of the path followed within an application, in particular the sequence of pages visited, as well as other information about the device's operating system and/or the user's IT environment.

User

The person using this website who, unless otherwise specified, corresponds to the data subject.

Data Subject

The natural person to whom the personal data relates.

Order Processor (or contract processor)

Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, as described in this privacy policy.

Controller (or provider, sometimes also owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. Unless otherwise stated, the controller is the natural or legal person through whom this website is offered.

This website (or this application)

The hardware or software tool used to collect and process the User's Personal Data.

Service

The service provided by this Website as described in the relevant terms and conditions (if any) and on this Website/Application.

European Union (or EU)

Unless otherwise specified, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

Cookies are trackers that consist of a small set of data stored in the user's browser.

Tracker

The term tracker refers to any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags or fingerprinting - that can track users, e.g. by enabling access to or storage of information on the user's device.

How preferences can be managed

Tracker settings can be managed in various ways:

Users can manage tracker settings directly via their own device settings, e.g. by completely rejecting the use or storage of trackers.

Users can also set their preferences in the cookie notice or by updating their preferences via the corresponding consent widget for data protection preferences (if available).

The relevant browser or device settings can also be used to delete previously stored trackers, including those responsible for storing the user's original consent preferences.

Other trackers that are stored in the browser's local memory can be removed by deleting the history.

With regard to all trackers used by third parties, users can manage their preferences by using the relevant opt-out link (if available), using the means indicated in the third party's privacy policy or by contacting the third party.

Further information for users in the European Union

This section applies to all users in the European Union under the General Data Protection Regulation ("GDPR") and supersedes any other potentially different or conflicting information in the Privacy Policy for those users. For more details on the categories of data processed, the purposes of the processing, the categories of recipients of the personal data, if any, and further information on personal data, please refer to the section "Detailed information on the processing of personal data" in this document.

Legal bases of the processing

The Owner may only process Users' Personal Data if one of the following applies

Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
the collection of data is necessary for the fulfilment of a contract with the user and/or for pre-contractual measures arising therefrom
the processing is necessary for the fulfilment of a legal obligation to which the provider is subject
the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider
the processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Further information on the retention period

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as required by the purpose for which it was collected and may be retained for a longer period if necessary to fulfil a legal obligation or based on the User's consent.

The following therefore applies:

Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been completely fulfilled.
Personal data collected to protect the legitimate interests of the provider will be retained for as long as necessary to fulfil these purposes. Users can obtain more information about the legitimate interests of the Owner in the relevant sections of this document or by contacting the Owner.

Furthermore, the Provider is permitted to store personal data for a longer period of time if the User has consented to such processing, as long as the consent is not revoked. Furthermore, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfil a legal obligation or by order of an authority.
After the retention period has expired, personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

The rights of users

Users can exercise certain rights in relation to their data processed by the provider.

In particular, users have the right to do the following to the extent permitted by law:

Withdraw consent at any time. If the user has previously consented to the processing of personal data, they may withdraw their consent at any time.
Object to the processing of their data. The user has the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
Receive information about their data. The user has the right to know whether the data is being processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.
Verification and rectification. The user has the right to verify the accuracy of their data and to request that it be updated or corrected.
Request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
Request erasure or other removal of personal data. Users have the right to request that the provider erase their data.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
Lodge a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to obtain information about the legal basis for the transfer of data abroad or to an international organisation that is subject to international law or was founded by two or more countries, such as the UN, as well as about the security measures taken by the provider to protect their data.

Details on the right to object to processing

Where Personal Data is processed in the public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground of justification relating to their particular situation.

Users are informed that they can object to the processing of their personal data for direct marketing purposes at any time free of charge and without giving reasons. If the user objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.

How the rights can be exercised

All requests to exercise User rights can be directed to the Owner using the contact details provided in this document. Requests can be made free of charge and will be answered by the Owner as soon as possible, at the latest within one month, and users will be provided with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be notified by the Provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The provider shall inform the user of these recipients if the user so requests.

Further information for users in Switzerland

This section applies to users in Switzerland and replaces all other possibly deviating or contradictory information in the privacy policy for these users.

Further details on the categories of data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and other information on personal data can be found in the section "Detailed information on the processing of personal data" in this document.

Users' rights under the Swiss Federal Act on Data Protection

Users may exercise certain rights in relation to their data within the framework of the legal provisions, including the following

Right of access to personal data;
the right to object to the processing of their personal data (which also allows users to request the restriction of the processing of personal data, the deletion or destruction of personal data and the prohibition of the disclosure of certain personal data to third parties)
the right to receive their personal data and to transmit it to another controller (data portability)
the right to request the rectification of inaccurate personal data.

How to exercise these rights

Any requests to exercise User rights may be addressed to the Owner using the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as soon as possible, providing Users with the information required by law.

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Owner for the purposes of legal enforcement within or in preparation for legal proceedings arising from improper use of this Website or the related services.
The user declares to be aware that the provider may be obliged by the authorities to disclose personal data.

Further information about the user's personal data

In addition to the information contained in this privacy policy, this Website may provide the User with additional contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not included in this privacy policy

Further information on the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. Users are therefore advised to visit this page regularly and in particular to check the date of the last change indicated at the bottom of the page.

If changes affect the use of data based on the user's consent, the provider will - if necessary - obtain new consent.

If you have general questions about the services or the data we collect about you and how we use it, please contact us at

Robert Haene (Data Protection Officer)
Güntensperger Käse AG
Hofstrasse 9
9606 Bütschwil

E-mail: robert@guentensperger-kaese.ch

Legal notice

This privacy policy has been drawn up on the basis of provisions of various legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy applies exclusively to this website, unless otherwise stated in this document.

Last updated: 19 March 2024